Frequently Asked Questions

Dimensions vary by product and are displayed in the “Product Details” section at the bottom of each product page.

The total cup volume is measured to the brim of each cup (i.e. take the lid off and fill the cup until it reaches the top). The ounce and milliliter markings do not go up to the very brim for aesthetic reasons.

Yes. All pieces (including the BlenderBall®) are dishwasher safe. We recommend using the top rack for the cup and lid, and placing the BlenderBall® in the silverware bin.

While the plastics used in BlenderBottle® brand products are BPA- and Phthalate-free, microwaving is strongly discouraged. The leak-proof seal can allow pressure to build up inside the bottle/jars when heating, causing the lids or flip caps to open unexpectedly and spray contents. Never microwave the BlenderBottle® with the BlenderBall® inside.

Generally, we do not recommend freezing BlenderBottle® brand shaker cups. Like most plastic bottles, our shaker cups may become brittle and more susceptible to cracking or breaking when frozen. If you decide to freeze the contents, please make sure to leave room at the top, as well as the flip cap open, for the contents to expand.

No. Hot or warm liquids may build up pressure within the bottle and cause the flip cap to open unexpectedly and spray contents.

Some ingredients such as pancake batter may also build up pressure within the bottle. When mixing these types of ingredients, users should hold a finger over the flip cap while shaking and use caution when opening the flip cap. Always point the spout away from face when opening the flip cap.

BlenderBottle® brand products are protected by U.S. and foreign patents. We have a private label program, allowing companies to co-brand our bottles with their logo. However, the bottom of each product will always have the BlenderBottle® trademark, website URL, and patent information.

If you suspect you have a counterfeit product, please contact us.

BlenderBottle® products can be stored in a cupboard, as you would any other cup. We recommend keeping the lid loose rather than tightly closed.

All components of your BlenderBottle® shaker are top-rack dishwasher safe. The BlenderBall® wire whisk should be placed in the silverware bin. However, if you have a custom-printed bottle it will need to be washed by hand.

Alternately, bottles may be washed by hand in warm soapy water. (Please note warning below regarding hot liquids.)

Certain protein and nutrition shakes can leave a less-than-desirable smell in a bottle if not cleaned out promptly. If your bottle has retained some odor, try one of the following:

1. Roll a piece of charcoal briquette up in newspaper, place it in theBlenderBottle® shaker cup, and screw on the lid. After a few days, remove the briquette and the newspaper and wash your BlenderBottle® shaker cup with soap and water.

2. Add some white vinegar and baking soda to the bottle and scrub. Do not close the flip cap.

BPA-free plastic tends to absorb smells over time. To prevent your BlenderBottle® shaker cup from smelling, avoid storing liquids for too long and rinse or wash your bottle between uses.

After we have confirmation of your return, you will receive a refund to your method of payment within 48 hours. Refunds can only be issued within 90 days from date of charge.

Yes. You should receive a confirmation email within an hour of order placement. You will also receive a shipment confirmation with a tracking number once your package has been prepared for shipment.

When required by law, sales tax will be included in online purchases and reflected in your cart total during checkout.

Please contact ushereto submit a change or cancellation request.

We may contact you with questions about your shipping address, product information, or credit card information to ensure that your order is processed correctly.

Yes. Please clickhereto request more information about the program.

Yes. Typically, customers put APO in the City field and AE or AP in the State field. You may also ship to a PO Box.

Packages ship from our corporate office in Lehi, Utah.

In general, shipments in the United States take no longer than 10 business days.

Packages that ship through FedEx SmartPost use a combination of FedEx and USPS shipping methods, which can delay tracking scans. It may take a couple days to update tracking information online once a shipment is scanned.

Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us here.

Packages that ship using FedEx SmartPost use a combination of FedEx and USPS shipping methods. As a result, tracking scans online are often delayed. Packages shipped within the continental U.S. should be received within 5-10 business days. If you still have a question or concern about your order, please contact us here.

Orders are shipped as soon as possible in the order which they are received. Our warehouse is open standard business days and hours.

Any unused, unwashed BlenderBottle product purchased from blenderbottle.com can be returned for a full refund within thirty (30) days of the original purchase date. Please note that unless the issue is the result of an error on our part, you will be responsible for return shipping costs. Once we receive your return we will process your refund within three business days. Please visit our returns page to file a return: Here

Ship returns to:

Attn: Customer Service

250 South 850 East

Lehi, UT 84043

Please include a note stating why you are exchanging or returning the product. We will reimburse you for the full purchase price, minus shipping costs. We only refund or exchange unused product.

For customers residing in the United States or Canada, please fill out the warranty claim form here. For customers outside of the U.S. and Canada, please contact the store where you purchased your product.

Yes, all of our products come with a limited lifetime warranty and a 100% satisfaction guarantee. If your BlenderBottle® product fails during normal use, please fill out our warranty claim form here. Please keep the bottle until you receive an e-mail confirmation from us regarding your warranty.

Yes. We offer replacement parts for just about every BlenderBottle® product. Click here to see all replacement parts or feel free to call us at 1-877-215-9509.

The BlenderBottle® Classic™ is made of #2 HDPE and #5 PP plastic, which is the same kind of plastic used for most food containers (e.g., ketchup bottles and margarine containers). The SportMixer® and GoStak® cups are made out of BPA-free Eastman Tritan™ plastic.

Yes. All BlenderBottle® products are—and always have been—BPA free.

Yes. BlenderBottle® products are protected under multiple U.S. and international patents—both issued and pending. The Trove Brands, LLC aggressively protects its intellectual property rights. BlenderBottle® and BlenderBall® are registered trademarks.

Yes.

Yes.

Polished 316 (surgical-grade) stainless steel.

Our corporate offices are located in Lehi, Utah. Our products are designed in the USA and responsibly manufactured in China.