BlenderBottle® products are built to last. If you experience issues with your BlenderBottle® product, please see below for details regarding our Limited Lifetime Guarantee, Leak Proof Guarantee, and Stain & Odor Resistance. If you have questions regarding your product or any of our policies, please feel free to contact us here or call 801-235-9448.
Limited Lifetime Guarantee
At BlenderBottle, we take pride in the quality and design of our products and back each of them with a Limited Lifetime Guarantee. If you experience issues with the material or workmanship of your BlenderBottle® product, we will gladly replace part or all of it, at our discretion—free of charge, with proof of purchase.
Leak Proof Guarantee
As part of our Limited Lifetime Guarantee, we offer a “Leak Proof Guarantee” that covers a replacement BlenderBottle® product of the same style and size—including shipping—if we determine that your BlenderBottle® product is defective and leaks during normal use. While we take great care to ensure that our seals are “virtually leak proof,” we are unable to truly guarantee that a product will never leak. Leaking that results from damage or improper use or care is not covered under this guarantee.
Stain & Odor Resistance
As noted above, retained odors are not included under the BlenderBottle Limited Lifetime Guarantee. Most BPA-free bottles are prone to retaining odors if not cleaned promptly after use; therefore we suggest promptly washing bottles after every use. Most BlenderBottle® shaker cups are top-rack dishwasher safe and the BlenderBall® wire whisk should be placed in the silverware bin. Visit our FAQ page for tips and tricks to remove odors from your BlenderBottle® shaker cups.